Shipping policy

Updated 5/19/25

SHIPPING POLICY

Orders of $150.00 or more will receive FREE standard shipping within the continental United States (excluding CA, CO, OR, UT, WA) to non-restrictive addresses.
- Shipments to CA, CO, OR, UT, WA will have a flat rate of $9.99 for standard shipping.
Orders under $150.00 will have a flat rate of $9.99 for standard shipping within the continental United States to non-restrictive addresses.
Typically, orders are processes and shipped from our store in Phillipsburg, NJ within 2-3 business days from date of purchase.
Orders are shipped using USPS or UPS, estimated transit times ranges from 2-5 business days after being shipped depending on destination.
We do not offer international shipping.
Hawaii, Alaska, U.S. territories, P.O. Boxes, and APO addresses do not qualify for free or flat rate shipping. Shipping cost based on total weight will be shown at checkout.
Boardtopia is not responsible for stolen or missing packages if tracking number shows status as delivered.

PRE-ORDER POLICY

By default, orders will not ship until all items in that order are available. We would highly recommend placing any pre-orders as a separate order from in-stock items.

ORDER HOLD POLICY

If you are not ready for your order to ship, please select Hold Order as the shipping method during checkout.
To release your hold items, please email h olds@boardtopiagames.com. Please note your orders will NOT ship until you have contacted us to release your hold orders.
Please refer to our shipping policy for shipping cost of any released orders.
We will hold orders for up to 6 months from the date the order is placed.
Hold Orders may be canceled within 15 days of order date for a full refund. Cancellation of Hold Orders beyond 15 days of the order date may be canceled for store credit only and subject to a 15% storage fee.